From NJ.com
The apology came the day after Springsteen angrily denounced the ticket service's practice of funneling customers to its secondary ticket marketplace, where seats for his upcoming "Working on a Dream" tour were selling for three and four times their $95 and $65 face value.
In his letter, Springsteen described the relationship between Ticketmaster and TicketsNow as "a pure conflict of interest."
"The abuse of our fans and our trust by Ticketmaster has made us as furious as it has made many of you," he said. "We will continue to do our utmost now and in the future to make sure that these practices are permanently curtailed on our tours."
Several New Jersey lawmakers and state Attorney General Ann Milgram pledged action this week after complaints started flooding in regarding Ticketmaster's handling of its online concert sale.
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